Aged Care Placement Frequently Asked Questions
Real answers to all of the most common Aged Care Placement inquiries.
What is an 'Aged Care Placement Consultant'? What do you do?
My core service is finding the best available accommodation for seniors needing care; also known as a ‘bed finder’. Sometimes the word ‘broker’ is heard, although this is misleading as I receive no commissions for my work.
I provide advice and support as an expert on the fraught terrain between independent living, the hospital system, and residential care.
Questions answered. Outcomes achieved.
Mother has been admitted to hospital and can't go home. This is moving very fast and we have many questions. Can you help?
Absolutely. You have a series of big, consequential decisions to make in a short space of time. Distress is normal. Respite can be seen as a quick fix from hospital, but let’s talk about the long term plan and see what can be achieved in one move.
Father is starting to struggle on his own. What do we need to know?
Now is a great time to arm yourselves with facts about what levels of care are provided, in what situations, and under what funding approvals. It’s important for families to come together around some realistic expectations for how father’s care needs are going to be met into the future. An initial consultation with me will provide you with a roadmap for the way ahead.
Can you help find accommodation for both my parents, in the same facility?
Yes, although this adds a further layer of complexity, potentially requiring more time and flexibility to resolve. Nevertheless, I am there wherever an appropriate outcome can be found.
Can you just help find some respite for our father? We're not looking for permanent.
Certainly, although we will still need to meet for an initial consultation to discuss care needs and context in detail.
Do you coordinate home care services?
No. I am an individual private consultant and do not provide any health care services directly, nor manage any staff or volunteers.
What does residential care cost?
Every case is different as all applicants are subject to a government means testing process to determine their fees. No one pays what they cannot afford, but I break down and explain how means testing works and how it will apply in your family’s situation. This subject is at the centre of a detailed conversation we have during my initial consultation.
When trying to gain a broad idea of what we’re likely to pay, the best getting started tool we have at our disposal is probably the online MyAgedCare Residential Care Fee Estimator.
Will we have to sell the house?
Not if a protected person still lives there. Otherwise, you’ll need to know where you stand in relation to the government’s means testing process.
Do you provide financial advice?
No. I break down the cost structure for residential care, then explain how means testing works and how it applies to each client. On many occasions the scenario is straightforward enough that financial advice is not required, but where it is I refer to a known expert in aged care finance.
How long does the Aged Care Placement process take?
Many variables determine availability; complexity of care needs, location, finance, and expectations, to name just a few. That said, placements taking longer than four weeks to resolve are uncommon, with many of my families receiving an offer within a week of application lodgement.
Will you do all the paperwork?
Yes. Given a short list of documentation, I can manage the entire application process up until admission. I can also help complete and lodge the compulsory Request for Combined Assets & Income Assessment form [SA457].
Occasionally, thorough paperwork is all a family needs help with, and that’s fine too.
Can a respite bed 'rollover' to permanent?
Sometimes this can happen, but not often enough to be relied upon as a strategy. Each provider has their own approach to managing respite, but it generally has an end date.
How do you add value to this process that we can't just do on our own?
I provide clarity, strategy, coordination, and save families many hours of head scratching, wild goose chases, dashed hopes, and lost sleep. Luck does happen in aged care and many families do find their desired outcome unaided. But when it gets hard; when it doesn’t all fall into place as planned; when there’s no time left and they want to get it right first go … then my expertise in this area becomes invaluable.
Do you have any financial consideration (spotters fees, commissions, gifts-in-kind arrangements, etc.) with any aged care providers?
None. Some years I might receive a Christmas hamper from a larger organisation, but that’s as far as it goes.
What are your fees?
I work on a competitive hourly rate which offers flexibility and value for any level of engagement required. Please enquire for details.
Where are you based?
I work from home in the southern suburbs, but hold no meetings there. I come to a place that’s convenient for the family, covering the Adelaide metropolitan area, Hills, and Fleurieu Peninsula.
To discuss your family’s needs and book an appointment, please do not hesitate to contact me.