Words of appreciation from a few happy families, among many.
"Stephen was able to open doors that would have been difficult for the family to achieve. The cost of his services was modest and well worth the decision to engage."
In December 2018, the decision was made that after an accident in the home, our mother could no longer return to her unit and care for herself. Friends who had recently been through a similar experience provided us Stephen Stockwell’s details.
The Respite Care Facility only gave us a fortnight to find permanent accommodation for mum. Following a meeting convened by Stephen with mum and the family, he set to work applying to a number of suitable facilities. Within two days we received offers from four Residential Care facilities. Mum was able to select a facility that she knew she could call her new home.
Through his skill and contacts Stephen was able to open doors that would have been difficult for the family to achieve. The cost of his services was modest and well worth the decision to engage. We would thoroughly recommend Stephen Stockwell to all families that need to find Residential Care accommodation.David M, Hallett Cove
"He demonstrated a vast knowledge and understanding of the processes involved ... and was able help us to feel much less overwhelmed at what needed to be done."
My family engaged Stephen Stockwell in 2017 to help us to find my father a place in a nursing home. Stephen was friendly and professional at all times and we were impressed with his capacity to listen to what we desired for my father and to reflect this in his suggestions of suitable nursing homes. He demonstrated a vast knowledge and understanding of the processes involved in applying for nursing home beds and through this was able help us to feel much less overwhelmed at what needed to be done.
Stephen was efficient in gathering my father’s details, in completing the nursing home application form, and in sending applications to the nursing homes. Once the applications had been sent he kept us informed of their status, and it seemed that in no time at all my father was offed a place in our first choice of nursing homes. We were so impressed with Stephen’s services that we had no hesitation in recommending him to my cousin’s family, who have now used his services and are also very happy with the result for their mother. I would have no hesitation in recommending Stephen again.Meg B, Netherby
"The service you provided enabled us to navigate the process in much less time and with a better outcome than we could have achieved on our own."
The professionalism, knowledge and understanding shown by Personal Guidance in Aged Care provided great comfort to my family in seeking suitable accommodation for our elderly mother. Your broad experience and detailed understanding, both of the government guidelines relating to obtaining services, and liaising the available service providers, made it much easier for us to work through a time that was potentially stressful for us.
I am also sure that the service you provided enabled us to navigate the process in much less time and with a better outcome than we could have achieved on our own.Paul D, Hawthorn
We have no hesitation in recommending you to others needing the same service.
"The trauma which came with the knowledge of having to deal with this issue was made so much easier with his help."
Stephen, I can’t thank you enough for the great effort you put in on behalf of my husband when I needed to start the ball rolling as regards finding suitable permanent care for him. Any person hiring Stephen can look forward to a caring and professional attitude. The trauma which came with the knowledge of having to deal with this issue was made so much easier with his help.
From the very first discussion I felt extremely confident placing the responsibilities with Stephen. He has a thorough understanding of the rules and regulations. He completed all the necessary paperwork on my behalf and was constantly on touch with me all along the way. He was at all times, polite, caring and efficient ensuring that everything ran smoothly. I can recommend this service to any person in the same situation as I was. Thanks again for everything, Stephen.Judy Z, Glenelg North
"Stephen made our job far less daunting. He took the time to explain everything ... so everyone was aware how things would progress."
Thank you to Stephen Stockwell for the wonderful job of helping our family in placing my father-in-law into care in late 2017. Stephen made our job far less daunting in an environment which was completely foreign to us; he took the time to explain everything to all the family members so everyone was aware how things would progress.
I would highly recommend Stephen to anyone who found themselves in need of help negotiating the Aged Care minefield, and will do just that in the future. Thank you.Alison G, Hackham West
"Mum and Dad found space in the Aged Care facility of their first choice and two years later couldn’t be happier. The learning curve is too steep ... at a stressful time when the speed of placement is often paramount."
We engaged Stephen to assist with the minefield and complexities of aged care placement, from the ACAT applications, completion of various Govt forms and to assist in deciphering all the jargon. Mum and Dad found space in the Aged Care facility of their first choice and two years later couldn’t be happier.
Attempting the process without professional assistance is simply too difficult as the learning curve is too steep with constant changes occurring to legislation and processes at a stressful time when the speed of placement is often paramount for our parent’s future happiness. We couldn’t commend Stephen more highly than to recommend him to others.The Gill Family